All edits lost for previous day

Glitch Help
1

Yesterday i added new files and edited some. But when opened project today, all new files are gone including edits made to existing file. Just like someone completely deleted database entry for a day.
And yes, there is no logs in Rewind that something happened (not even showing hat files were edited).

This is very irritating and i don’t have backup of codes.

Screenshots
1) When opened my browser after a day while glitch was idle
https://ashutosh.sucks-at.codes/zJhPpA

2) After refreshing
https://ashutosh.sucks-at.codes/xUhuUg
Notice how files are missing.

2

Email glitch at support@glitch.com and do not edit the files

2 Likes
3

This happened to @EddiesTech and he got his project back

4

To add on. Glitch will restore a previous backup, if you edit the files any edits your make will be erased. Glitch staff also work standard jobs, Monday - Friday, 9-5 so you’ll get a response on Monday.

5

Looks like Glitch Staff aren’t active anymore here. This defeats the purpose of forums for glitch related help.
Anyways looking at replies, there is no other way except emailing them.

6

They are less active, but haven’t gone completely inactive.

7

Hi!

We have received your support request and are following up now!

When code is missing from projects, the quickest way to get help is by sending a message to support@glitch.com.