My friend and I work on a website on Glitch and he was having a bit of trouble viewing the website. I asked him what was wrong and he told me that he could not see the background image. I told him to test if Glitch CDN was working so I had him go to open up an image with Glitch CDN. He was unable to connect to cdn.glitch.com. How could we fix this? We have the same ISP and I believe this is an error only on his end.
Do you have XFINITY?
Some things you and him could compare and test:
DNS
Different ISP, for example a phone network
Different device
Different browser
Hi @RiversideRocks,
If your friend is willing, can they share some details about their internet service?
- the name of their ISP
- the city they’re located in
- the text of any error shown when they attempt to visit this link
Yes. Does Xfinity have glitch cdn blocked?
I messaged you the information.
Xfinity doesn’t have glitch’s cdn (cdn.glitch.com) blocked.
It’s blocked due to XFINITY Advanced Security on your friend’s network, it marks the glitch cdn as a Suspicious Site Visit.
I am able to see the glitch logo from the cdn since I have it disabled on my network.
Someone had this problem - I think there is a glitch with the CDN , and Disabling advanced security fixed it.
The website to disable that is: https://internet.xfinity.com/ , and go to More, and then go to My Services, then on click Disable under xFi Advanced Security, and it will show a blue check, and click that to disable it.
Thank you!
I will be sure to check in with him.