(Pls consider that this is NOT about pinging issues or about my projects going to sleep because pinging services has been blocked)
Dear Glitch Team,
please talk to us as community here. My projects are getting shutdown randomly, restarted, downloading modules for hours and many more issues.
Why is it that my project need to constantly redownload packages without an end? Pls explain why this is necessary! What is the cause of this and when will it stop already?
Glitch was a wonderful solution for small devs to experiment and to have a reliable hosting services when there is one needed. But in recent months the service quality has gone down hill. And to top it off now for several days straight it is unbearable.
I am using Glitch for my moderation bots on Discord/Twitch and I always notice when something is up so I know how often Glitch just stopped working for my bots. At least two times an hour Glitch fails for me and it is getting annoying. Also there is no reaction on this support forum here nor an update on the status page that there is an incident going on.
Do you guys have plans to adress this and will there be a compensation for the downtime to people who are paying for your services?
What do you mean with “preventing from happening as often” It is happening non-stop and calling it as “often” is not taking it serious. First of all my projects randomly goes down every hour or so and then it goes into reinstalling, reloading the node modules. This cycle is going on for a week now and I dont see any end to this…
Editor is not loading / takes minutes to load
Node Modules get reinstalled
Projects just stopping out of a sudden although enough activity to not go to sleep
When Projects are interrupted they are not shut down gracefully as well
And this situation goes on for a whole week already… It was already starting to go bad but after this one week I jsut lost all my faith in Glitch.