I have been unable to login to Glitch for several days. I’m trying to use the Email Magic Link feature, but when I enter my email address I get this error:
I tried looking in my JavaScript console for errors, and I see that a POST request is failing when I click the Send a Code button:
POST https://api.glitch.com/v1/auth/email/ 403 (Forbidden)
(anonymous) @ _default.page.client.jsx.1acac1e3.js:25
(anonymous) @ _default.page.client.jsx.1acac1e3.js:18
(anonymous) @ _default.page.client.jsx.1acac1e3.js:103
sI @ _default.page.client.jsx.1acac1e3.js:103
HV @ _default.page.client.jsx.
Error: Request failed with status code 403
at fS (_default.page.client.jsx.1acac1e3.js:102:39888)
at fV (_default.page.client.jsx.1acac1e3.js:102:40012)
at c.onreadystatechange (_default.page.client.jsx.1acac1e3.js:103:1657)
at XMLHttpRequest.i (_default.page.client.jsx.1acac1e3.js:25:5311)
I have tried this with both Firefox and Chrome, and in incognito windows. At least one other user has posted about this here:
So I’m guessing it’s a problem on Glitch’s end, but I’d be very curious if anyone has any suggestions for what to try, as this is getting pretty frustrating.
Hey @KevinWorkman I just created a ticket with our engineering team to look into this. Your issue is likely unrelated to the other thread, though we need to get to the bottom of both.
it was a problem on our end-- we are regularly working to prevent abuse on our platform and in this case there was some configuration that was turning away more users than it intended to. We reverted that change and have ticketed some work to improve the code that consumes that config to have a few more guard rails / operate a little bit more intelligently.