Error when loging in with github

#1

hello , i m trying to import and export from github but when i tried to authorized them together i got this error code 97bfd1ebc03726b9

#2

Hey @Zeussss12 can you tell me what Glitch user you’re logged in as when you receive this error?

#4

do you want my username ?

#5

That would be awesome!

#6

newzeus44 this is my username

#7

i got a message from a bot that my account is in hold what will happen to my account and my projects and there is a solution for my error ?

#9

Hey @Zeussss12 I’m pretty sure the problem you’re running into is that you already have an account associated with your GitHub account. Right now we only allow a GitHub id to be associated with a single Glitch account.

If you’d like me to move the GitHub ID from the original account to this new one can you please send an email to support@glitch.com from an email address associated with the GitHub account?

I’m not sure what you mean about your account being suspended - if you’re seeing that it’s not coming from Glitch; we don’t currently suspend user accounts. Your projects should remain unharmed while we work through this.

#10

I already went to github and revoke old account and it is the same problem

#11

Revoking the account on GitHub doesn’t disconnect it from the Glitch account at the moment; that’s got to be done manually. I just need to verify that you’re the GitHub account owner and sending the email I requested is a fairly straightforward way to do that.