I decided to write this post after seeing many threads that discuss the same topics and also as a guide for new users while using this forum. Following the below mentioned tips could be so helpful to many of us in the forum.
Something took too long to do
Whenever you see this in the Glitch Logs, instead of creating a new topic, it would be really great if you could report your project name in this thread: Discord Ban mega-thread the second! (Discord bot / Something took too long to do). What happens is that Glitch will move your project to another server. If you’re in a hurry, you could remix your project, so that the new project will be probably created in a new server.
Creating a new post? I recommend you Google your problem or whatever error you’re facing before creating a new topic because there may be other threads and posts that discuss the errors you’re facing that other users might have already experienced.
Custom domain removals, email changing and suspended projects, etc. Now, you need to email firstname.lastname@example.org for the following:
- Removing a custom domain from a project.
- Opening a project that has been suspended for using too much disk space.
- Changing the email on your glitch account.
- Deleting your glitch account.
Make sure you post in the right category. If you’re unsure of what category to post it, post it in Uncategorised and I’m sure the Glitch Staff or Regulars will be able to categorise it properly. Also, as of now, all tutorials will go to the #the-gallery category.
When asking for help, it’s not just enough to say my project is not working or please help me. Always provide what you’re trying to do and if it is a coding problem, provide the project name (make sure to make it public) so that community members will be able to help you better.
Glitch does not have an official Discord server! I’ve seen many posts that gives invite links for “official Glitch Discord server”. Please note that Glitch does not have one and all those that pose as one, are fake.
Make sure you follow the Community Guidelines as Glitch is a civilized place of public discussions and keep these discussions clean for everyone!
Hope this helps!