Does anyone know how to get in touch with their account manager? I’ve had disgraceful support from the people in the ticketing system. I’m about ready to move all of our services over to Jira, and would have done so if it weren’t for the hassle of setting up the conversion scripts. Perhaps someone at the sales team might decide they don’t want to lose the couple dozen accounts we are paying for. But it’s kind of hard to know this if you can’t even get in touch with the sales department.
Even here, it seems glitch staff seems to go out of their way to avoid being contacted by their customers.