Hi everyone, I’m excited to announce a new effort that we here at Glitch are going to try: office hours.
What this means is that we’re going to arrange regular times when Glitch team members will be available for direct, real-time collaboration. This can be for anything that’s got you stumped, whether it’s something about how Glitch works, how to do something specific in Glitch, or just general coding help or advice. We may not always have the answers, but we’ll do our best to help out in any way we can.
This is going to be a learning process for us; it’s the first time that we’ve tried anything like this, so it will definitely evolve as time goes on. We’re going to start out with an hour a day of drop-in time when anyone can just join in and another hour for scheduled 15-minute slots for one on one meetings. They’ll all take place as video chats so that we can screen share if need be, but no one should feel like they have to share their camera or their screen - if it just ends up being a chat session that’s perfectly fine!
We’ve opened up a static page here on the forum that we’re going to leave pinned to the top indefinitely which will have the week’s availability listed so you can always know where to find us - you can see it at https://support.glitch.com/office-hours
Perhaps most importantly of all, we want to hear from you all about how it’s going! We want to know what is or is not working with this arrangement and what would work better for you if this isn’t it at all. Time slots too short? Availability not great for your timezone? Let us know in the comments!
We hope to see you there, and happy Glitching!