Hi. I am using Glitch to host a Botkit-Studio-Chatbot which is embedded in a website (www.blog.ch.ch/bot). Quite often the bot does not react when a user asks a questions, says Hello etc. I do not know what the reason might be for these “black outs”. Suggestions are very welcome. Thank you.
It’s difficult to say, but it could be that when your bot wakes from being asleep it takes longer than some request timeout to respond and it’s getting dropped. I suggest adding logging so you can narrow down where in the chain it stops.