Performance problems with botkit chatbot


#1

Hi. I am using Glitch to host a Botkit-Studio-Chatbot which is embedded in a website (www.blog.ch.ch/bot). Quite often the bot does not react when a user asks a questions, says Hello etc. I do not know what the reason might be for these “black outs”. Suggestions are very welcome. Thank you.


#2

It’s difficult to say, but it could be that when your bot wakes from being asleep it takes longer than some request timeout to respond and it’s getting dropped. I suggest adding logging so you can narrow down where in the chain it stops.