Every time an incident or outage happens, there’s always one question that comes up: “why/how did it happen?”. Whenever such a question has been asked, the Glitch Staff has happily explained it, but it would be nice if it was posted on status.glitch.com as a postmortem report. There’s an inbuilt feature in status pages created using statuspage.io that allows you to add a postmortem report to an incident once it is resolved. This eliminates the general question and also keeps the community informed of why it happened.
Do we need postmortem reports?