Hello! I’ve seen many people ask these questions:
When does the ping block end?
Sorry, but it won’t. That was why Glitch was down a lot because everyone used UptimeRobot to keep their apps awake. Therefore, Glitch has made the ban permanent.
How do I prevent my project from sleeping? It always sleeps when I close the tab.
You can no longer use pinging apps like UptimeRobot. These are banned because everyone used pinging apps to keep apps awake, which was using a lot of resources, and if glitch is to stay free to use, they have to limit resources used.
What can I do to solve this problem/issue?
You have three options. You can buy Glitch Premium so that you can boost your projects and keep your Discord bots 24/7 with Always On and no rate-limits or you can switch to another host (like Heroku, Vercel, Repl.it or a VPS like DigitalOcean) although none of them are as good as hosting on Glitch or you could self-host on your own computer/laptop although a Raspberry Pi with good cooling (experience from a guy who ran a pi for a week, I do not want someone’s house to be set on fire) would be much better for self-hosting.
@TheBigC (Edited by @EddiesTech, @khalby786, @idodev, @RiversideRocks, @javaarchive, @OkayBoomer and @ihack2712)
@Anish All Done! Now a wiki!
@anon69241012 how do u do wiki’s
3 dot menu and admin settings and make wiki
The fix, at least for me is to boost my apps
@anon69241012 I changed some things
The monitor bot is SO ANNOYING, they say they will remove my project form their service, and they still did’t. Even though my app was boosted
Looks like because this is a wiki, I can edit it, so I’ma fix it up a bit
Okay, I just edited the wiki.
Tbh, I don’t think there is a point in that last sentence - yes, it’s kind of correct, but it just seems a bit harsh as Glitch has done videos showing how to make discord bots and such. I’m gonna remove that.
Thanks @RiversideRocks for rephrasing this.
I wish they made this more obvious rather than PERMA banning any bot that uses it. I had Glitch Premium which kept my project alive and I STILL got a ban.
Wait, what? That shouldn’t happen because you are allowed to host Discord bots 24/7 with Glitch Premium. By ban, do you mean your project was suspended or was your bot banned by Discord?
Yes by ban I mean suspended. It may as well be a ban since it seems Glitch support ignores all emails and messages.
@Starga123, if your project got suspended it can be because of various other reasons and not just pinging. Glitch Support usually replies to their emails during their regular business hours of Mon-Fri 10 a.m. - 6 p.m. EST. Btw, do you have a package called
keepalive in your package.json by any chance?
Yes which is what I’ve read to be the reason. But glitch should not just suspend a project to then not help?
I’m fully aware of the hours, but it’s been 3 days now since my message on Facebook and Email with no response.
That is weird, I’ll ping @glitch_support.
Hey, I didn’t know this at the time and now my bot has been suspended. Is there anychance I can get access to my bot code?
PS I have deleted my uptime and keeping bot on 24/7 info…