Unable to access *.glitch.me websites

Hi,
please @cori check if there is some geolocation settings to change in glitch AWS.

For me and a lot of a friends of mine (in Italy), it’s impossible to access to glitch websites (to the domain glitch.me). And @filpunisher tips do not solve it.

If I try to connect in example to https://jo-baer-light-group.glitch.me/ it’s impossible to access to it. But if I browse the web using tor, I’m able to open it.

Thank you

There is no project with that name, @aborruso. :confused:

@TooAkshi that website is only an example.

In general every glitch.me websites are not reachable from a lot of Italian users.

I am able to access the domain when using a VPN connected to Italy. Maybe check with your ISP?

@TooAkshi I’m able to connect to these websites, using my isp, via tor.

Then it seems to me, that the problem is not in the isp. Am I wrong?

You are. The Tor circuit works somewhat like a VPN, it bounces your IP to a different location. Hence, the websites are not being accessed by your IP but by a Tor circuit machine’s. Please check with your ISP for more information.

Then is it a location problem and not an ISP one?

I’m adding what have written to me a friend of mine:

The problems seems related on how glitch distributes the DNS records worldwide (maybe an AWS route 53 geolocation misconfiguration??) . So to reproduce the problem you have to query an italian DNS server: # dig http://demo.glitch.me @151.99.125.1

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.68.rc1.el6_10.3 <<>> http://demo.glitch.me @151.99.125.1
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 511
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;http://demo.glitch.me. IN A

;; Query time: 10 msec
;; SERVER: 151.99.125.1#53(151.99.125.1)
;; WHEN: Tue Dec 3 17:49:20 2019
;; MSG SIZE rcvd: 32

I have the same problem with FASTWEB internet provider,
I solved by changing the DSN to 8.8.8.8

marcello

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@masozzo I have changed the DNS too, but nothing changes.

My ISP is another one, Vodafone. Then it could be some problem in glitch location configuration


@aborruso Be careful to put 8.8.8.8 as the primary DNS

@masozzo I know, thank you, I have tried with 8888 and 8844.

It doesn’t work.

@aborruso Try using 1.1.1.1 it worked for a lot of people who had the same issue.

I have tried also with 1111, but it’s the same. Thank you.

Moreover I think it’s necessary not a solution for me, because my goal is not to study and test glitch, but to build an app that other people can use. Do I must ask to potential final user to change DNS, or use tor or VPN connection?

I’m not a network or a sysadmin expert, but I think that glitch stuff should check something.
Because here in Italy there is the same problem with different ISPs, because I’m able to connect using tor connection, and for the kind of reply we have querying from an Italian DNS server.

Hi All!

Since there has been a lot of activity in this thread lately, I wanted to chime in.

Our team is aware of this issue and this forum thread. We will be taking a closer look at this in the future. However, I can’t give you a firm date for when the work will be done. We understand this is very frustrating for those of you who are experiencing this right now. Thank you for your patience!

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And thank you for you time!