Help for custom domains that are no longer connecting

A system update may be causing issues for CNAMEs and A Records that point to an IP address that worked previously.

If you currently use a custom domain with your Glitch project and are facing this issue, here’s how to fix it:

  1. Go to your custom domain provider’s platform and check the DNS record(s) that you set up for it.
  2. If you see the custom domain CNAME or A Record pointing to an IP address that ends in .1 change it to end with .2

If you continue to have trouble after making that change, please send us a support request and we will help you further!

Note: custom domains that point to and not a specific IP address should not be affected.