Jaein
April 21, 2020, 8:42am
1
I have been experiencing this issue since 2 hours ago and can’t find a solution to this problem. Where is this issue coming from? Is is from the browser or the server?
Here’s the video of me experiencing the issue/problem: https://www.youtube.com/watch?v=Dz4CdJVuYx0
Let me ping @glitch_support , they will able to fix dat issue
@Jaein , I have an issue about my files isn’t loading. even they are vanished
I hope glitch fix the problems
mads
April 21, 2020, 11:48am
3
Hi @Jaein
I’m sorry you are experiencing issues editing your files after reloading the browser.
To debug the issues further we’ll need a bit more information, could you please send the following information to support@glitch.com :
What device are you using?
What browser are you using?
Does it happen for just one projects or all projects you are editing?
Cheers,
Mads
Jaein
April 22, 2020, 3:28am
4
@mads
• What device are you using?
— I am using an Oppo A9 2020, which has 8GB RAM and 128GB storage.
• What browser are you using?
— I am using Opera (version: 57.2.2830.52651) and I haven’t used any settings that does this.
• Does it happen for just one projects or all projects you are editing
— It was happening in every project that I have.
mads
April 22, 2020, 10:20am
5
Hi @Jaein
Our editor is based on CodeMirror which doesn’t support Opera on mobile yet unfortunately:
Support for modern mobile browsers is experimental. Recent versions of the iOS browser and Chrome on Android should work pretty well.
If you could try editing your projects using Chrome and let us know if that works, that would be helpful
Cheers,
Mads