@glitch-support where are u when i need u

Glitch Help
1

My site steelproxys.glitch.me is down for some mysterious reason. Please glitch support help me.
@jennschiffer
@_gw
@cori
@RiversideRocks
@everyone

Help the message i get when I go to my site is: “Project steelproxys suspended: Violating Terms of Service. SKM”

My site does not break any terms of service. its a simple node application that unblocks sites. Everyone at my school uses it and its annoying for it to go down for violating something i did not do.

also glitch please tell us clearlt what we violated in the error message on our site. What the heck even is SKM

I contacted glitch and i have heard nothing back

2

email support@glitch.com for terminations of a website!

3

Hope this helps in getting ur project unlocked! Good luck!

4

Hey @lilnelly-oss,

Don’t worry, this is totally something that @glitch_support can fix for you, just email them at support@glitch.com and they will unsuspend the project for you.

5

due to the volume of messages support recieves, we have disabled DM’s to support staff.

thought this might help

6

And please refrain from mentioning staff members (and some users) individually unless it really is an emergency, but instead you should just mention @glitch_support.

7

glitch staff do not return until tommorow i hear

8

Like @khalby786 said, you can just give support@glitch.com an email :slight_smile:

9

But I got a reply to an email yesterday.

2 Likes
10

I think that they are back from the holiday now.

1 Like
11

Hi @lilnelly-oss,

I am sorry that we did not get to your support request yet. I see it in the queue and you will get a response today.

Due to the holiday weekend, we have a few more support requests to get through than usual. Regardless, everyone is getting a response within 24 hours.

3 Likes
13

I got the same things on my projects doing the same thing.