Preview not loading

Does anyone else have issues loading their preview pane? No matter what I try it just endlessly loads and says:

“Starting
To keep Glitch fast for everyone, inactive projects go to sleep and wake up on request.”

I even wasted money on the subscription and activated the “boost” which changed nothing. I have tried both Chrome and Firefox and reset caches and cookies to no avail. I also already contacted support and all the agent said was “it’s working fine on my end right now”.

I need to get this working by Sunday as this is for a school assignment and I’ve had no luck so hopefully one of you know the solution.

Thanks!
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“Starting” means glitch is running the start command of your project. check the logs in the editor to see what’s going wrong with that

this is a php project with no package.json or glitch.json?

Yeah mines too