Just had a boosted project suspended. I’ve emailed support to get it reinstated.
Have seen quite a few posts on the forum with this error - but does anyone know what the underlying problem is?
Just had a boosted project suspended. I’ve emailed support to get it reinstated.
Have seen quite a few posts on the forum with this error - but does anyone know what the underlying problem is?
Hey @derekahmedzai there are a wide variety of reasons this can happen, all related to some sort of failure while starting a project up. Sometimes it’s an error in the project, or with a dependency; often it’s because Glitch ran into some sort of issue while installing dependencies.
This impact boosted projects as well because there are a number of reasons a boosted project will restart, including a platform-managed twice-a-day restart.
Sorry for the bother; I’ll see if i can dig up your support ticket.
cori
Thanks, the app is running again now
Hi is it possible that the app is running twice?
It’s set up to post to Bluesky but is double posting at the minute.
I edited the app to disable posting, but it continued to post.
Projects cannot run twice, no. There are some under the hood complexities for static content projects, but your project isn’t one of those.
Remember that you can see log output for your project (e.g. console.log
/console.error
as well as direct stdout/strerr output) by opening the “Logs” tab, at the bottom of the editor. That should allow you to debug what your project is doing.
Now when you disabled posting did it double post or just post once?
@MilesWK it still posted once
@Pomax @cori the app is suspended again. would be great if it could be restored. thanks.
even though it says it is suspended, and not boosted at the moment, it is still posting
Could be that you have the code running elsewhere. Do you have another project with the same code?
For example, I have a discord bot, and if I set it to run the program on autostart and on crontab, it will post twice because two of the programs are running at the same time (does that make any sense whatsoever?)
No, this is the only version of this one (unless there is a rogue one that I can’t see in my dashboard)
Archived maybe?
will have a look. but an archived project shouldn’t be running
This might be something weirder than expected, I’ll see if we can take a look at why it’s auto-resuspending.
After investigating, it turns out your project is over a hundred megabytes over your allowed 200MB, so the system will try to restore your project, sees that you’re a hundred+ mb over, and goes “yeah, no” and automatically resuspends it.
So if you want to resolve that, please contact support@glitch.com so we can discuss options there, and then refer to this thread as part of your problem description
Thanks for checking. It’s a tiny app so not sure why it should be out of disk space. I’ll contact support.
Even a tiny project can have lots of MagaBytes. I have made multiple “tiny” apps and its had 200MB+ It could be due to files be copied multiple times that was already made and it is taking up your 200MB
but why would a tiny app get copied multiple times
idk the server could have smth in it making that happen.
truly the most fearsome thing is the unknown; I must inquire about this. for I have many such tiny apps, and this smth would be a dire threat to them
That’s what the support ticket will be necessary for: there are hints that it might be git related, but in order to dig further it needs to become a “real” issue in the tracker so someone can be properly assigned to do that digging.
Hi I sent an email to support about this 24 hours ago but haven’t heard anything back
Meanwhile the app is still suspended, still says “Oops this project isn’t running”, but is still posting to bluesky