Glitch project reverted automatically

For the entire day yesterday, me and my friend have been working on this website. We already had a lot started and we were happy about how it was turning out. Everything had saved, the website(custom domain + glitch domain) was working too. We both headed to bed, however we woke up to the project being completely reverted to a test I did yesterday morning(06/27/2020). This is quite shocking and makes me somewhat mad, since we had so much done for the first day and we loved how it was turning out.

Info:

  • 11:20 PM EST is when my friend got off and finished a file she was working on | 06/27/2020
  • 3:26 AM EST is when my friend noticed the project had reverted | 06/28/2020

If this has happened to you or know of someone who could help, please let me know.

Note: I stumbled upon another user’s post about this, so I’ll go ahead and contact glitch via email.

2 Likes

Yes, this has happened quite a bit now. You are right about emailing Glitch Support. They’ll get back to you within 24-48 hours, but can sometimes take longer. This happened to me once and they got it back within 24 hours :slight_smile:
Hope you can get your project back
Eddie

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Thanks for the validation. I was really shocked to see it happen, considering it’s never happened to me in the past. I hope everything goes well and I just emailed them. Have a good one, Eddie!

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unfortunately, that happens. Email glitch with those timestamps in UTC so they can revert the project back for you :slight_smile:

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We have emailed Glitch Support about this issue. Me and @Tinblox11, were working really hard on this project, till the project out of no where reverted. I do hope we get our project back. For safety precautions, We’re saving our work through GitHub.

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plus, don’t edit nothing in the editor. Keep it as it is, as it will push new backups and may delete the older ones

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Alright, thanks for the heads up. Me and @nodbloxdev won’t be touching anything till they revert it back. Thanks for your input!

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Apparently, Glitch is running issues now, the editors don’t load neither does the websites with glitch isn’t loading at all. @glitch_support

While I’d not manually edited anything, but my server did edited my local sqlite database. So, I fear that I’ll lose my work. Can I still have any luck @ItsYanko?

that shouldn’t affect it. Wait for the glitch response. They said that this bug is probably over :slight_smile: